Privacy Policy

1. Introduction

Shift Speaker's Language Chrome extension ("we," "our," or "the Extension") respects your privacy. This Privacy Policy explains how we collect, use, disclose, process, and protect information that users ("you") provide when using our Chrome extension services. Please read this policy carefully to understand our practices regarding your personal information. By using our services, you agree to the data practices described in this Privacy Policy.

2. Information Collection

To provide and improve our services, we may collect the following types of information:

• 2.1 User-Provided Information: When you register an account, fill out forms, or interact with our extension, we may collect personal information you provide, such as name, email address, and preferences.
• 2.2 Audio Data: Our extension needs to access audio content in videos to translate language. This audio content is processed for translation services, but we do not permanently store the original audio content.
• 2.3 Usage Data: We collect information about how you use our extension, including feature usage frequency, performance data, and any errors that occur. This data is used to improve the quality of our service.
• 2.4 Device Information: We may collect information about the device and browser you use, including device type, operating system, browser version, and language preferences.
• 2.5 Cookies and Similar Technologies: We use cookies and similar technologies to collect information and remember your preferences. This helps us provide a more personalized experience and improve our services.

3. Information Use

We use the collected information for the following purposes:

• 3.1 Service Provision and Maintenance: Using your information to provide, maintain, and improve our extension functions.
• 3.2 Personalized Experience: Customizing and optimizing your experience based on your preferences and usage patterns.
• 3.3 Communication: If you provide contact information, we may use it to send you service-related notifications, updates, and marketing information (if you choose to receive it).
• 3.4 Analysis and Improvement: Analyzing user behavior and trends to improve our extension functions, performance, and user experience.
• 3.5 Security: Protecting our services and users from fraud, abuse, and unauthorized access.

4. Information Sharing and Disclosure

We value your privacy and will not sell your personal information. However, we may share your information in the following situations:

• 4.1 Service Providers: We may share information with trusted third-party service providers who help us provide services, such as cloud hosting services, translation API services, and analytics tools. These service providers are contractually bound to process information only according to our instructions.
• 4.2 Legal Requirements: We may disclose information if required by law or in response to legitimate requests (such as a subpoena or court order).
• 4.3 Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you of any change in ownership or uses of your personal information.
• 4.4 Security and Protection: We may disclose information to protect our rights, property, or safety, as well as the rights, property, or safety of our users or the public.
• 4.5 With Consent: We may share your information in other ways with your consent.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. These measures include data encryption, secure access controls, and regular security assessments. However, no Internet transmission or electronic storage method is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on applicable laws in your region, you may have the following rights:

• 6.1 Right to Access: You have the right to request access to personal information we hold about you.
• 6.2 Right to Rectification: If you believe the information we hold about you is inaccurate or incomplete, you can request correction or completion of this information.
• 6.3 Right to Erasure: In certain circumstances, you can request the deletion of your personal information.
• 6.4 Right to Restrict Processing: In certain circumstances, you can request that we restrict the processing of your personal information.
• 6.5 Right to Object to Processing: You have the right to object to our processing of your personal information for specific purposes.
• 6.6 Right to Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format, and have the right to transmit this data to another controller.
• 6.7 Right to Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the contact information provided below. We will process your request in accordance with applicable data protection laws.

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected personal information from a child, we will take steps to delete this information as quickly as possible. If you believe we might have any personal information from or about a child, please contact us.

8. International Data Transfers

Our services operate globally, and your information may be transferred to and stored on servers located outside your country of residence. These countries may have data protection and privacy laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries. We will take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy and applicable law.

9. Third-Party Links and Services

Our extension may contain links to third-party websites or services with their own privacy policies. We are not responsible for the privacy practices of these third parties and recommend that you review their privacy policies.

10. Privacy Policy Updates

We may update this Privacy Policy from time to time. When we do, we will post the new version on our website and update the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your information. For significant changes, we will provide notice via email or in our extension, as required by applicable law.

11. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:

Email: [email protected]

We will make every effort to respond to your inquiries and requests promptly.

12. Dispute Resolution

If you have any disputes or complaints about how we handle your personal information, please contact us first. We will do our best to resolve your concerns. If you are unsatisfied with our response, you may contact your local data protection supervisory authority for further advice and support.