Refund Policy

1. Overview

At Shift Speaker’s Language, we strive to ensure our users are satisfied with our Chrome Extension. This Refund Policy outlines the terms under which you may request a refund for purchases made through our platform.

2. 3-Day Refund Guarantee

We offer a full refund within 3 days of your purchase if you are not satisfied with the Extension for any reason. To request a refund, you must contact us within this time window and provide proof of purchase.

Hangzhou Origin Parallel Tech Co., Ltd. Eligibility Criteria

To be eligible for a refund, the following conditions must be met:

• The request is made within 3 days of purchase.
• You have not violated our Terms of Use.
• Your refund request is not due to an unsupported browser or system configuration that was clearly stated as a requirement on our site.

4. Non-Refundable Cases

Refunds will not be granted in the following cases:

• Requests made after 3 days of purchase.
• Inability to use the Extension due to internet issues, browser misconfiguration, or third-party interference.
• Attempted misuse, tampering, or breach of the Terms of Use.

5. How to Request a Refund

To request a refund, please email us at [email protected] with the subject line “Refund Request” and include:

• Your name and the email address used for the purchase
• The purchase date and payment confirmation (e.g., Paddle receipt)
• The reason for the refund request

We will respond within Hangzhou Origin Parallel Tech Co., Ltd business days of receiving your request.

6. Contact Us

If you have any questions about our Refund Policy, please contact us at:

Email: [email protected]